New enrollment form

Terms and conditions of use

 

Yakusen Corporation ("we", "us", "our") (hereinafter referred to as "the Company") sets out the following terms and conditions of use for the use of the Company's website (hereinafter referred to as "the Website") operated by the Company. The following terms and conditions apply to the use of the website operated by the Company (hereinafter referred to as the "Website"). (hereinafter referred to as the "Terms and Conditions").

 

Chapter 1 General provisions

 

Article 1 (Definitions).

1. A member is an individual who has registered as a member of the Website after agreeing to the Terms and Conditions in accordance with the procedures set out by the Company, provided that the individual resides in Japan and has an email address.


2. Online store service means Marronie.com.


3. Personal information means personal information as defined in Article 2(1) of the Act on the Protection of Personal Information (information relating to a living individual that can be used to identify a specific individual by name, date of birth or other description contained in the information (including information that can be easily cross-checked with other information and thereby identify a specific individual) and personal identification codes). (including information that can be easily matched with other information and thereby identify a specific individual) and information that contains a personal identification code).


4. Informative data is information relating to individuals, such as postcode, e-mail address, gender, occupation, hobbies, customer number, cookie information, IP address, identification information such as subscriber and terminal ID, and log information relating to internet usage such as location information, browsing history and purchase history. Information that cannot be used to identify individuals but which may give rise to privacy concerns, as well as information that is statistical information and is used in a manner that cannot be linked to specific individuals (such statistical information is hereafter referred to as "statistical information"). (such statistical information is hereinafter referred to as "statistical information etc.").

 

Article 2 (Scope of application, etc.)

1. These Terms and Conditions shall apply to the Company and the users of the Services (hereinafter referred to as 'Users') in relation to the use of the various services provided through the Site. The Terms and Conditions shall apply to the Company and the users of the Services (hereinafter referred to as 'Users') with regard to the use of the various services provided through the Website, and Users shall comply with the Terms and Conditions in good faith. However, if there are special provisions in these Terms and Conditions or individual provisions relating to the Website or the Services, such provisions shall prevail.


2. Use of the Website or the Service by the User constitutes acceptance of these Terms and Conditions.

 

Article 3 (Changes to these Terms and Conditions).

The company may change the Terms and Conditions in accordance with Article 548-4 of the Civil Code without prior consent from the member.

 

Article 4 (Prohibited matters).

In using the Website or the Services, the User shall not engage in any of the following acts

 

1. Acts that infringe copyright or other intellectual property rights held by third parties or the Company.


2. Acts that infringe the property rights, portrait rights, privacy rights, etc. of third parties or the Company.


3. Acts that defame third parties or the Company.


4. Engaging in or encouraging criminal activity.


5. Acts against public order and morals.


6. Election campaigning or similar activities


7. Entering false information when using the Service.


8. Use of a login ID or password in another person's name or a false one.


9. Actions that interfere with the operation of this service or damage the credibility of this website.


10. Falsifying information relating to the Company or the Services or information provided through the Services.


11. Transmitting or writing harmful computer programmes, etc.


12. Acts that are harmful to minors.


13. Use (in any form, including use, reproduction, duplication, copying, sale or resale) any information or products obtained from the Site or through the Service for commercial purposes, unless approved by the Company. (ii) To use the information or products obtained through the Site or the Services for commercial purposes (in any form, including use, reproduction, duplication, copying, sale and resale), or to cause a third party to do the same


14. Use of the Service for sales activities and commercial purposes, as well as use for the purpose of preparing for such activities.


15. Violation of laws and regulations.


16. Other acts which the Company deems to have the potential to fall under any of the preceding items.

 

Article 5 (Suspension of the Services, etc.)

If a user falls under any of the following grounds, the Company may, without prior notice to the user in question, suspend the provision of the Services, suspend the shipment of products or take any other measures that the Company deems necessary.

 

1. If it is found that the person has violated these Terms and Conditions or has violated these Terms and Conditions in the past.


2. If the person commits any of the acts referred to in Article 4 (Prohibited acts).


3. Where there is a breach of trust and the Company reasonably considers that it is unavoidable to adopt measures such as suspension of the provision of the Services.


4. In other cases where there are reasons similar to those listed in the preceding items.

 

Article 6 (Copyright).

1. The user may not, without the consent of the rights holder, in any way reproduce, sell, publish or otherwise use by himself or allow a third party to use any information provided on the Site or through the Service beyond the scope of the user's personal use as stipulated by copyright law. .


2. If a problem arises in breach of this Article, the User shall resolve the problem at his/her own responsibility and expense and shall not cause any inconvenience or damage to the Company.

 

Article 7 (Use by the Company of the information provided)

The User shall not permit the Company to use (including text, images, sounds and combinations thereof) any text and other information provided by the User in connection with the Service. The user agrees in advance that the Company may grant the user the right to use (including modifying, deleting, reproducing, publishing, transmitting, distributing, transferring, lending, translating and adapting) the text and other information (including text, images, sound and combinations of these) provided by the user in connection with the service without compensation and on a non-exclusive basis without notifying or seeking consent from the user in question. The right to use (including modifying, deleting, reproducing, publishing, transmitting, distributing, transferring, lending, translating and adapting) the information without compensation and without seeking consent from the company. This clause does not constitute a promise to the user that the company will use the information in question. The user shall not exercise any moral rights in relation to the information concerned.

 

Article 8 (Temporary suspension).

The Company may temporarily suspend the Website or the Service without prior notice to the User in the event of any of the following. The Company shall not be liable for any damage incurred by the User or other third parties resulting from delays or interruptions in the provision of the Website or the Service for any reason whatsoever.

 

1. When carrying out routine or emergency maintenance of the system of the Website or the Service.


2. In the event of natural disasters such as earthquakes, eruptions, floods or tsunamis preventing the provision of this website or service.


3. If the provision of the Website or the Services becomes impossible due to war, upheaval, riot, disturbance, labour disputes or other unforeseen circumstances.


4. In any other cases where we deem it necessary to temporarily suspend the Site or the Service for operational or technical reasons.

 

Article 9 (Personal information).

The handling of personal data obtained by the Company in connection with the Website or the Services shall be governed by the Privacy Policy, which is set out separately.

 

Article 10 (Deletion of information etc.)

Information registered by the user and information accumulated through the use of the Service may be deleted without prior notice to the user if the time period or storage capacity specified by the Company is exceeded, or if it is necessary for the operation or maintenance of the Site or the Service.

 

Article 11 (Exemption from liability).

In addition to Article 10 (Deletion of information, etc.), the Company does not guarantee to the User the quality of the Services provided, the system related to the Services or the information, etc. provided by the Company or third parties through the Services (including information contained in advertisements displayed on the network). In addition, the Company does not provide any guarantees to the User regarding the quality of the Services provided, the system relating to the Services and information, etc. provided by the Company or third parties through the Services (including information contained in advertisements displayed on the network), including their completeness, certainty and availability.

2. the company shall not be liable for any damage (including physical, mental or property damage) caused to the user as a result of the information provided. The Company accepts no liability for any damage (including physical, mental or property damage) caused to the user as a result of the information provided. The user shall not make any claims against the company for such damage.

3. the Company is also not responsible for the transfer of information to and from other users through the Website or the Service, or for any actions taken in connection therewith.

 

Article 12 (Compensation for damages).

The Company shall not be liable to the User for any and all damages arising from the use of the Website or the Services. If a user causes damage to a third party through the use of the Website or the Service, the user shall settle the matter at his/her own responsibility and expense and shall not cause damage to the Company. If a user causes damage to the Company by an act in breach of these Terms and Conditions or by an unauthorised or illegal act, the Company shall be entitled to claim compensation for the damage from the user concerned.

 

Chapter 2 Membership

 

Article 13 (Use of the Service).

Members may use the Services in accordance with the provisions of this Chapter.

 

Article 14 (Membership registration)

1. Members include non-members and free members, where non-members are all users who have used the service without registering as members, and free members are individuals who agree to the Terms and Conditions and apply for membership in accordance with the procedures set out by the Company.


2. Individuals applying for membership who have agreed to the Terms and Conditions and have completed the prescribed membership application shall be eligible for membership after completion of the prescribed registration procedure. The procedure shall be carried out by the individual and registration by a representative shall not be permitted. In addition, the company reserves the right to refuse membership applications from individuals who have provided false information in their application, whose membership has been revoked in the past, or who are otherwise deemed to be unsuitable for the company.


3. During the membership registration process, the user shall read the entry notes carefully and correctly enter the required information in the prescribed entry form.


4. Family members under 18 years of age may ask questions on their behalf; for family members over 18 years of age, they must register individually. If a family member is found to have posed as a registered member in an act of impersonation and asked a consultation question, a penalty fee may be incurred.

 

Article 15 (Management of IDs and passwords)

1. Members shall be responsible for the proper management and storage of their IDs and passwords, and shall not disclose or allow third parties to use them, or lend, transfer, buy, sell or offer as security.


2. The Company shall not be liable for any damage incurred by the user as a result of inadequate management of IDs and passwords by members, errors in use or unauthorised use.

 

Article 16 (Fees for use).

1. The user shall be responsible for and bear all preparations and costs related to the terminal, software and communications necessary for the use of the Service.

 

Article 17 (Change of membership details)

1. Members shall promptly register any changes to their registered name, address or other membership details.


2. The Company shall not be liable for any damage resulting from failure to register changes.

 

Article 18 (Withdrawal from membership)

1. If a member wishes to withdraw from the membership, he or she shall delete his or her membership details. The membership will be cancelled after completion of the prescribed withdrawal procedure. The member shall also lose their rights to the service upon withdrawal from membership.

 

Article 19 (Loss of membership and indemnity obligations)

1. If a member commits an act prohibited by the Terms and Conditions or for any other reason that the Company considers inappropriate for a member, the Company may revoke the membership. In this case, the member in question shall immediately lose their membership.


2. Members are liable to compensate the Company for any damage caused to the Company in connection with the use of the Service.

 

Article 20 (Points).

1. If a member purchases a product on the Marronnier.com e-commerce site operated by the Company using a registered ID and password, the prescribed points shall automatically be accrued and credited to the member on the point accrual date specified by the Company (hereinafter referred to as "accrual date"). The points shall be automatically accrued and credited to the member concerned on the date of point accrual specified by the company (hereinafter referred to as the 'accrual date').


2. Points shall be calculated at 1 point = 1 yen on Maronie.com in the preceding paragraph.


3. The points shall be available for appropriation from the next purchase.


4. The amount of points appropriated shall be set freely according to the balance owned by the member, not exceeding the balance.


5. When a member purchases several products, points shall be allocated to the total purchase amount. It shall not be possible to specify the number of points to be allocated to individual products. Points shall accrue on the date of credit according to the total amount paid.


6. Points are valid for a period of one year from the date of their last accrual; if they have not been used for more than one year, the accumulated points shall become invalid.


7. Points accrued shall not be redeemable for any reason.


8. Points accrued and allocated on the date of addition shall be calculated according to the respective content when the product is returned. If the amount of points is insufficient at the time of return, the return shall not be possible.

 

Chapter 3: Online stores

 

Article 21 (Scope of services).

The scope of the online store service shall be within Japan, and products may not be ordered or shipped outside Japan.

 

Article 22 (Formation of individual contracts)

1. The individual sales contract is concluded when the user expresses the intention to place an order (i.e. by pressing the "place an order" button on the online store service). The same applies hereinafter). The individual sales contract shall be concluded when the user expresses the intention to place an order (i.e. by pressing the "Order" button in the online store service) and the Company accepts this.

Our acceptance shall be deemed to have taken place when we notify the user by e-mail that we have dispatched the products ordered by the user to the address specified by the user.

2. The user shall not be allowed to express the following intentions for the order.

(1) Declaration of intent to place an order for the purpose of resale

(2) Declaration of intent to place an order in the manner described in items 1 (i) to (iii) of the following paragraph for goods for which a limit on the number of units to be purchased has been established.

(3) The declaration of intent to place an order in a manner that violates these terms and conditions.

3. the Company may not grant consent if any of the following conditions apply

(1) If a declaration of intent to order a large number of products by the same user (including, but not limited to, the cases described in (i) to (iii) below) (1) When the same User has expressed an intention to order a large quantity of goods (including, but not limited to, the cases described in (1) to (3) below). The Company may make a reasonable determination as to whether or not this constitutes a "declaration of intent by the same User to order a large number of Products".

(i) By a single declaration of intent

(ii) by multiple declarations of intent by the same user.

(iii) When we reasonably determine that the user is substantially the same user, such as when the goods are sent to the same address, when the credit card for payment is the same or is in the same name, or in any other case, even if the intention is expressed using more than one user ID.

(2) If the intention to place an order is expressed in breach of these terms and conditions.

(3) If the Company has indicated an incorrect price

(4) In any other case where the Company reasonably considers that it is inappropriate to give consent.

4.4 If the Company does not express its acceptance in accordance with the preceding paragraph and the User has already paid the amount equivalent to the price of the product he or she ordered, the Company shall refund such money to the User. In this case, all costs for the refund shall be borne by the user.

 

Article 23 (Price of goods)

The price of the product shall be the price indicated at the time the user expresses his/her intention to place an order.

 

Article 24 (Cancellation and returns after order)

1.The handling of cancellations and returns at the user's convenience after the order has been completed shall be as follows.

(1) Before the order confirmation e-mail is sent out.

As a general rule, they shall be free to cancel.

(2) After sending the order confirmation email and before delivery

It shall not be possible to cancel the order. Once the goods have been received, the user shall be required to arrange for the return of the goods. In this case, all costs for return and refund shall be borne by the user.

(3) After delivery.

The product can be returned if the user contacts us within 7 days of delivery, but all costs for return and refund shall be borne by the user.

As a rule, the goods cannot be returned if more than 7 days have elapsed after delivery. Only damaged (defective) or incorrect goods may be returned. However, the returned goods must be unused.

As a rule, products which the Company has previously designated as "non-returnable" or which the Company has reasonable grounds for deeming to be non-returnable may not be returned.

 

Article 25 (Delivery (delivery))

1. Delivery of the goods is completed when the goods are delivered to the delivery address specified by the user when placing the order (hereinafter referred to as 'designated delivery address'). The delivery of the goods is completed when the goods are delivered to the delivery address specified by the user when placing the order (hereinafter referred to as the "designated delivery address") and the user or a person related to the user receives the goods. If the designated delivery address is equipped with a parcel storage facility such as a parcel box (hereinafter referred to as 'parcel box'), the delivery of the goods is completed when the goods are received by the user or a person related to the user. The same shall apply when the goods are deposited in a courier box or other facility where packages can be deposited (hereinafter referred to as "courier box") at the designated delivery address (hereinafter referred to as "receipt" of the goods). The same applies when goods are deposited in a delivery box, etc.


2. If, despite the absence of justifiable reasons, the goods are not delivered to the designated delivery address (including when the user is not present) within 7 days of the delivery, the transaction pertaining to the goods in question shall be deemed to be cancelled. If, for reasons on the part of the user, the delivery of the goods is not completed within 7 days after the goods have been delivered to the designated delivery address (including if the user is not present), the transaction for the goods in question shall be deemed to have been cancelled. In this case, the costs of delivery and storage of the goods shall be borne by the user.


3. The specified delivery time is an indication of the approximate time at which the Company will deliver the goods to the user, and the Company cannot promise to deliver the goods at the relevant time, and shall not be liable for any delay even if the goods cannot be delivered within the specified time.


4. The Company shall outsource deliveries to transport companies, etc. affiliated with the Company. The user shall contact the respective transport company for handling of deliveries made in his/her absence.

 

Article 26 (Payment of price)

The user can pay for the goods by the method specified by the Company.

 

Article 27 (Transfer of ownership).

Ownership of the goods shall pass to the user upon receipt of the goods by the user.

 

Article 28 (Burden of risk).

The risk of loss, damage or defacement of the goods shall be borne by the Company before receipt of the goods and by the user after receipt.

 

Article 29 (Inspection).

1. 1.Upon receipt of the goods, the user shall promptly inspect the type, quantity and defects of the goods.


2. If, as a result of the inspection referred to in the preceding paragraph, the goods are found to be wrong, in excess or deficient in quantity or to be defective, you shall notify us of this as soon as possible. In such a case, the response shall be as set out in the following article (Returns and refunds), item 1.

 

Article 30 (Returns and refunds)

In addition to what is stipulated in Article 24 (Cancellation and return of goods after order), the return and refund of goods shall be as follows.

1. The user shall be entitled to return the goods if the damage (defective goods), wrong item, etc. is based on reasons attributable to the company. In this case, the user may choose whether to cancel the sales contract and ask for a refund of the price, or not to cancel the sales contract and ask for another delivery. In this case, all costs for return, refund and re-delivery shall be borne by the Company.


2. In other cases where the Company has specifically authorised it, the user may return the goods and receive a refund of the price. In such cases, the user shall bear the costs of returning the goods and receiving a refund.


3. Disputes concerning defects in the goods, shortage of quantity, wrong goods, delayed delivery, damage or defacement during transport, etc., should be settled in good faith and amicably between the Company and the user.

 

Article 31 (Cancellation of individual contracts)

In the event of one of the following cases, the Company may cancel the individual sales contract without any prior notice being required. Except in the case of item 8, all costs for returns and refunds shall be borne by the user.

 

1. If the user violates these Terms and Conditions.


2. When the credit card company designated by the user is notified of a credit card credit default.


3. Failure to pay for the goods


4. If the user is subject to seizure, provisional seizure, provisional disposition, compulsory execution, auction, tax and public dues arrears, or if a petition for the commencement of civil rehabilitation proceedings, bankruptcy proceedings, etc. is filed against the user.


5. If debt settlement proceedings, whether voluntary or statutory, are entered into.


6. If circumstances are found which enable us to determine that the user is unable to pay.


7. If the delivery address is unknown or the goods cannot be delivered (delivered) due to a long absence


8. If the goods relating to the order are no longer in production


9. In any other case where the Company reasonably considers that there is a risk that any of the preceding items may apply.

 

Chapter 7 Other.

 

Article 32 (Dispute resolution).

In the event of a dispute between the user and the company, both parties shall endeavour to resolve the dispute in good faith, but if a resolution by litigation is unavoidable, the court with jurisdiction over the location of the head office of the company shall be the court of exclusive jurisdiction according to the amount of the suit in the statutory subject matter jurisdiction.