In view of the importance of protecting personal data, "Marronnier.com" has established this Privacy Policy regarding the handling of personal data for the services provided on this website (hereinafter referred to as "the Services").

By establishing a system for the protection of personal information and by ensuring that the importance of protecting personal information is recognised and addressed.

What is personal data?

1. "Personal information" refers to "personal information" as defined in the Personal Data Protection Act, which is information relating to a living individual and which can identify a specific individual by name, date of birth, address, telephone number, e-mail address or other description contained in such information.

2. "Historical information and characteristic information" of personal information refers to information other than "personal information" as defined above, such as services used and products purchased, history of pages viewed and advertisements, search keywords, date and time of use, method of use, environment of use, postcode, gender, occupation, age, IP address, cookie information, Location information, individual identification information of the device, etc.

Methods of obtaining personal data

1.The Service may ask users for personal information when they register to use the Service. The Service may also collect transaction records including personal information of users and payment information from our partners (including information providers, advertisers and advertisers) and other parties. Hereinafter referred to as "partners").

2.The Service acquires historical information and characteristic information about users, such as services and software used, products purchased, history of pages viewed and advertisements, search keywords, date and time of use, method of use, usage environment (including communication status of the relevant terminal in the case of use via a mobile terminal and various setting information for use), IP address, cookie information, location information, and individual terminal identification information. The Company acquires historical information and characteristic information such as IP addresses, cookie information, location information and individual identification information of the terminal when using the services of the Company or its partners or browsing their pages.

Purpose of obtaining and using personal information.

The purposes for which personal data is collected and used in the Service are as follows

1.For the purpose of displaying registration information such as name, address, contact details, payment method, etc., services used and products purchased, and the price of those products, in order for the customer to view and correct his/her own registration information and usage status.

2. for the purpose of using contact information such as name, address and e-mail address in order to send notices and products to customers and to contact them when necessary.

3. for the purpose of using information such as name, date of birth, address and telephone number for identification purposes.

4. for the purpose of billing for goods, including the name and quantity of goods purchased, the type, duration and number of services used, the amount billed, name, address and other information relating to payment.

5.For the purpose of displaying the registered information on the input screen in order to enable easy data input or transferring the information to other services, etc. (including those provided by partner companies) based on the customer's instructions.

6. for the purpose of using information to identify individuals, such as mode of use, name and address, in order to refuse the use of customers who violate the Terms of Use of the Service, such as those who delay payment or cause damage to third parties, or those who attempt to use the Service for fraudulent or unjustified purposes.

7. for the purpose of using information necessary for providing services to customers, such as the content of enquiries and billing information, as well as the customer's service usage status and contact information, in order to respond to customer enquiries.

8. purposes incidental to the above purposes of use.

Personal data management

In order to keep customers' personal information accurate and up-to-date and to prevent unauthorised access to, loss, damage, falsification or leakage of personal information, the company takes necessary measures such as maintaining a security system, developing a management system and thorough employee training.

Disclosure of personal data.

1.If the customer himself requests disclosure of his personal data, this will only be disclosed to the customer without delay. However, if disclosure would result in any of the following cases, the information may not be disclosed in whole or in part, and if the decision not to disclose the information is made, the customer will be notified to that effect without delay.

● Where there is a risk of harm to the life, body, property or other rights or interests of the customer or a third party.

● Where there is a risk of significant disruption to the proper conduct of our business.

● Any other case that would violate the law.

2.Notwithstanding the provisions of the preceding paragraph, non-personal information, such as historical and characteristic information, will not be disclosed in principle.

Provision of personal data to third parties

1.Personal information received from customers will be managed appropriately and will not be provided to third parties without the prior consent of the customer, except in one of the following cases. However, this excludes cases permitted under the Personal Data Protection Act or other laws and regulations.

(1) Where required by law.

(2) Where it is necessary for the protection of a person's life, body or property and it is difficult to obtain the consent of the person.

(3) Where it is particularly necessary to improve public health or to promote the sound development of children and it is difficult to obtain the consent of the person concerned.

(4)Where it is necessary to cooperate with a state body or local authority or its delegate in carrying out the affairs prescribed by law, and where obtaining the consent of the person may impede the carrying out of such affairs.

(5) If the following matters are notified or published in advance

● The purpose of use includes the provision of information to third parties.

● Data items provided to third parties.

● Means or method of provision to third parties.

● Stop the provision of personal data to third parties at the request of the individual.

2.Notwithstanding the provisions of the preceding paragraph, the following cases shall not constitute third parties

(1) Where the Service outsources all or part of the personal information to the extent necessary to achieve the purpose of use.

(2) Where personal information is provided as a result of the succession of business due to a merger or other reason.

(3) Where personal information is to be used jointly with a specific person and this fact and the items of personal information to be used jointly, the scope of the joint users, the purpose of the use of the personal information and the name of the person responsible for the management of the personal information are notified to the person in advance or are readily available to the person in question. (ii) where the person concerned is notified in advance or is made readily accessible to the person concerned.

Security measures for personal data

The Service takes all possible security measures to ensure the accuracy and safety of personal information.

We will always endeavour to collect information on the protection of personal data and implement up-to-date security measures.

However, please note that we cannot be held responsible for any damage caused to you or third parties as a result of unjustified acts by hackers or other parties despite our security measures.

Correction and deletion of personal data

1.The Customer may request the correction or deletion of his/her personal information held by the Service in accordance with the procedures set out by the Service if the information is incorrect.

2.If the Service receives a request from a customer as described in the preceding paragraph and deems it necessary to respond to that request, the Service will correct or delete the relevant personal data without delay and notify the customer of this.

Suspension of use of personal information, etc.

If a customer requests the cessation of use or erasure of personal information (hereafter 'cessation of use') on the grounds that it is being used beyond the scope of the intended use or that it has been acquired illegally, we will carry out the necessary investigation without delay and, based on the results, will cessate the use of the personal information and notify the customer to that effect. The customer will be notified to that effect. However, if the suspension of use, etc. of personal information involves significant costs or if it is difficult to suspend use, etc., alternative measures will be taken.

Compliance with laws, regulations and norms and changes to privacy policy

1.The Service will comply with Japanese laws, regulations and other norms applicable to personal information held by the Service.

2.The content of the privacy policy may be changed without notice to the user.

3.Unless otherwise specified by the Service, the revised Privacy Policy shall become effective at the time it is posted on the Website.

enquiry

If you have any queries regarding the privacy policy and handling of personal data in this service, please contact us via the contact form.